Privacy & Cookie Policy

Who we are

Suggested text: Our website address is: https://waterheaterbox.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Commercial affiliation, Analytics, Advertising, Interaction with external social networks and platforms, Contacting the User, Hosting and backend infrastructure and Displaying content from external platforms.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • AdvertisingThis type of service allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on waterheaterbox.com, possibly based on User interests.
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside waterheaterbox.com. For more information, please check the privacy policies of the relevant services.In addition to any opt-out offered by any of the services below, the User may opt out of a third-party service’s use of cookies for certain advertising features by visiting the Network Advertising Initiative opt-out page.Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general. Google AdSenseGoogle AdSense is an advertising service provided by Google LLC or by Google Limited, depending on the location waterheaterbox.com is accessed from. This service uses the “DoubleClick” Cookie, which tracks use of waterheaterbox.com and User behavior concerning ads, products and services offered.
    Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.Personal Data processed: Cookies; Usage Data.Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy.Ezoic (Ezoic Inc.)Ezoic is an advertising service provided by Ezoic Inc.Personal Data processed: Cookies; Usage Data.Place of processing: United States – Privacy Policy – Opt out.
  • AnalyticsThe services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.Google AnalyticsGoogle Analytics is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on the location waterheaterbox.com is accessed from, (“Google”). Google utilizes the Data collected to track and examine the use of waterheaterbox.com, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.Personal Data processed: Cookies; Usage Data.Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy.
  • Commercial affiliationThis type of service allows waterheaterbox.com to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.
    Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared withwaterheaterbox.com.
    For details of which data are collected, please refer to the privacy policy of each service.Amazon Affiliation (Amazon)Amazon Affiliation is a commercial affiliation service provided by Amazon.com Inc.Personal Data processed: Cookies; Usage Data.Place of processing: United States – Privacy Policy.
  • Contacting the UserContact form (waterheaterbox.com)By filling in the contact form with their Data, the User authorizes waterheaterbox.com to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.Personal Data processed: email address; first name; last name.
  • Displaying content from external platformsThis type of service allows you to view content hosted on external platforms directly from the pages of waterheaterbox.com and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.Google Fonts (Google Limited)Google Fonts is a typeface visualization service provided by Google Limited that allows waterheaterbox.com to incorporate content of this kind on its pages.Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.Place of processing: India – Privacy Policy.YouTube video widget (Google India Limited)YouTube is a video content visualization service provided by Google India Limited that allows waterheaterbox.com to incorporate content of this kind on its pages.Personal Data processed: Cookies; Usage Data.Place of processing: India – Privacy Policy.
  • Hosting and backend infrastructureThis type of service has the purpose of hosting Data and files that enable waterheaterbox.com to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of waterheaterbox.com.Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored. Upcloud Hosting is a hosting service provided by Upcloud Ltd.Personal Data processed: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service.Place of processing: India – Privacy Policy.
  • Interaction with external social networks and platformsThis type of service allows interaction with social networks or other external platforms directly from the pages of waterheaterbox.com.
    The interaction and information obtained through waterheaterbox.com are always subject to the User’s privacy settings for each social network.
    This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
    It is recommended to log out from the respective services in order to make sure that the processed data on waterheaterbox.com isn’t being connected back to the User’s profile.Facebook Like button and social widgets (Facebook, Inc.)The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.Personal Data processed: Cookies; Usage Data.Place of processing: United States – Privacy Policy.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

waterheaterbox.com uses Trackers. To learn more, the User may consult the Cookie Policy.

Additional information about Data collection and processing

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of waterheaterbox.com or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, waterheaterbox.com may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, waterheaterbox.com and any third-party services may collect files that record interaction with waterheaterbox.com (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

waterheaterbox.com does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within waterheaterbox.com and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through waterheaterbox.com (or third-party services employed in waterheaterbox.com), which can include: the IP addresses or domain names of the computers utilized by the Users who use waterheaterbox.com, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using waterheaterbox.com who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of waterheaterbox.com. The Data Controller, unless otherwise specified, is the Owner of waterheaterbox.com.

waterheaterbox.com (or this Website)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by waterheaterbox.com as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies are Trackers consisting of small sets of data stored in the User’s browser.

Tracker

Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.


This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to waterheaterbox.com, if not stated otherwise within this document.